RESCHEDULING POLICY

PUBLIC – ONLINE TRAINING (PAID PARTICIPANT):

This will include registrant application to any of ProThoughts scheduled public training and where the registrant has already paid for the class. The below T&C would not apply to registrants signing up by way of a Purchase Order. All cancellations and reschedules must be notified over email.

A) CANCELLATIONS / RESCHEDULES BY CUSTOMER  

  • 100% refund, if cancellation is received within 24 hours of registration.
  • Cancellations received less than 10 days to the training would not be offered a refund . Although, you would have the privilege  to apply 50% of your payment towards a future training program within one year of the cancellation date. 
  • The Participants, if they so wish, can send a replacement. However, this should be intimated to 3 days prior to the event.

B) CANCELLATIONS / RESCHEDULES BY PROTHOUGHTS

  • Prior to any commitments for a training you are advised to consult a Prothoughts agent  .
  • Due to  insufficient registrations, classroom or trainer unavailability, or if the trainer could not attend due to unforeseen circumstances, ProThoughts   reserves the right to cancel or reschedule a class at any time.
  • 100% refund or full credit to future workshops would be offered as per the wish of the registrant, if cancellation of training is done by Prothoughts

SELF-PACED LEARNING (PAID PARTICIPANT):

This will include registrant application to any of our listed Self-Paced Learning programs. All cancellations must be notified over email.

  1. A) CANCELLATIONS BY CUSTOMER
  • 100% refund or transfer to another online course, if cancellation is received within 48 hours of registration and before accumulating 30 minutes of training.
  • No refund would be offered after 48 hours of training and accumulating 30 minutes of training

Please Note:

  • Rescheduling would be subject to availability of seats